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Online Surveys


The Internet has become a key information vehicle in today's knowledge-based economy. One key feature of the Internet is the capacity to gather information through automated on-line surveys. Internet-powered surveys can be used to reach respondents for a variety of uses. GGI has developed strong expertise in designing and implementing on-line surveys to obtain strategic information for private, non-profit and public organizations.


What We Offer


GGI's experts have been conducting surveys for many years through a variety of methodologies including mail, telephone and in-person data-collection techniques. GGI now combines this acquired knowledge with new expertise in the latest Web-powered applications to offer the following services:

  • Needs analysis and design of on-line surveys
  • Survey programming and hosting
  • On-line survey data analysis and reporting
  • Advice on on-line survey usage and limitations


How You Benefit


GGI can provide assistance to public, private and non-profit organizations to gather information on-line for many purposes including Web site evaluations, customer satisfaction surveys, public opinion surveys, e-mail surveys of specific client groups and other purposes. On-line surveys offer the following advantages:

  • Timely survey implementation and data collection on any Web site
  • Clean, crisp and custom-fit on-line survey instruments
  • Random-sampling using window pop-up and other technologies
  • Low-cost surveying from small to larger-size samples
  • On-going monitoring of survey results

On-line surveys can be used as a stand-alone methodology or as a complement to other methodologies such as focus groups, telephone or in-person interviewing. In either case, GGI can offer a complete range of online survey services using the latest technologies for top-of-the line results and reporting.


Relevant Assignments


GGI has recently used on-line surveys for the following assignments:

  • Evaluation of the City of Hull Web site
  • Evaluation of the City of Ottawa portal
  • Review of the National Archives of Canada Web site